FAQ
Common questions about DealScout
What does DealScout do?
DealScout helps merchants display eligible discounts, active offers, and spend-based prompts in inline and floating storefront widgets.
Does DealScout create discounts?
Placeholder: confirm final product behaviour. DealScout should describe or surface offer information only as supported by the app’s final implementation.
Where can widgets appear?
Widgets can be configured for inline storefront placements or as a floating widget, depending on your theme setup and app settings.
Can I customise the widget design?
Yes, use the app’s styling settings to adjust widget copy, display style, and attribution options that are available in your plan.
Can I remove DealScout attribution?
Placeholder: replace with the final attribution policy and plan details once confirmed.
What are eligible offers?
Eligible offers are offers that may apply based on the shopper’s current context, cart, or the conditions configured in DealScout.
What are spend-based offers?
Spend-based offers depend on cart value or purchase thresholds. DealScout can show almost-there prompts when configured to do so.
Why are some offers not showing?
Check whether the deal is active, the widget is enabled, the display limit has been reached, and the current storefront page matches your placement settings.
How do I get support?
Email support@example.com with your store URL, a short description of the issue, and any screenshots that help explain it.